We want you to be completely satisfied with your purchase of BartaAI. Our refund policy is designed to be transparent, fair, and straightforward for our plans.
At BartaAI, we stand behind our software. We offer a 14-day money-back guarantee from the exact date and time of purchase.
If BartaAI does not work as expected on your Windows computer, or if you encounter persistent technical compatibility issues that we cannot resolve, you are entitled to request a full refund within 14 calendar days of your order.
To qualify for a full refund under our policy, the following conditions apply:
Most issues with voice recognition, keyboard triggers (Caps Lock or F8), or microphone sensitivity can be quickly resolved through our support team.
Before requesting a refund, we warmly encourage you to visit our Documentation & User Guide or send a brief description of your issue through our Contact Us page. We responds within 24 to 48 hours to help you configure your microphone, adjust speech engine modes, or troubleshoot Windows permissions.
Requesting a refund is simple and hassle-free. You can submit your request through either of the following two methods:
Open our Contact Us page, select "Question about Lifetime License" as the subject, and provide your order email and refund request.
Open Contact Form →When a refund is approved and processed:
Refunds are credited back to the original payment method used during checkout (Credit/Debit Card, PayPal, Apple Pay, or Google Pay).
We are committed to providing friendly, responsive customer support. If you have any billing questions, duplicate charge concerns, or need assistance, please contact us first before initiating a bank dispute or chargeback. We resolve all legitimate requests promptly and transparently.
